YOUR TASKS

 Analysis and independent resolution of incoming customer inquiries
 Routing of high-priority tickets, including your own initial analysis
 Independent development services in the field of monitoring, scripting and cloud or pipeline
management
 Provide 3rd level support

YOUR PROFILE

 Degree or an accredited education (e.g. computer science, IT specialist, business informatics)
 Experience with data-driven cloud-based applications
 Focus on the operation and automation of the IT infrastructure
 Experience in developing with Java
 Knowledge of AWS and Azure desirable
 Good knowledge of web applications (TLS, certificates, caching, load balancing, proxying, virtual
hosts, backup strategies).
 Knowledge and experience in the operation of highly available IT applications.
 Experience with Linux, eCommerce solutions (“CommerceTool, Intershop, Hybris, etc.) or data-driven
applications is an advantage.
 You are familiar with the use of ticketing systems such as JIRA and ServiceNow
 Ideally, experience in dealing with international customers
 English skills

YOUR BENEFITS

 Flexible working hours
 Team events
 Work-life balance
 Modern working environment
 Further education
 Employee offers / corporate benefits